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Connections

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Connections

Welcome to the TrueBeep Connection Guide! This comprehensive document is designed to help you seamlessly integrate various social media platforms and tools into the TrueBeep ecosystem. By connecting your accounts, you unlock the full potential of TrueBeep's features, including automated publishing, advanced analytics, and streamlined communication with your customers.

In this guide, you'll find step-by-step instructions for connecting popular platforms like Facebook, Instagram, WhatsApp, LinkedIn, TikTok, and Canva.

tip

To run campaigns, you need to connect your social media, WhatsApp, and Canva account.

Let’s begin your journey to better social media management with TrueBeep!

facebook

Connect your Facebook page to TrueBeep to publish posts, share stories, manage messages, and analyze page performance.

Instagram

Connect your Instagram Business account to TrueBeep to publish posts, share stories, manage messages, and gain insights into engagement.

WhatsApp

Connect your WhatsApp Business account to TrueBeep to enhance communication and manage conversations with your customers.

LinkedIn

Connect your LinkedIn Business page to TrueBeep to publish posts and engage with a professional audience.

TikTok

Connect your TikTok account to TrueBeep to manage videos and enhance consumer engagement on this vibrant platform.

X (Twitter)

Connect your X (Twitter) account to TrueBeep to publish tweets, create threads, and track engagement analytics.

YouTube

Connect your YouTube channel to TrueBeep to publish Shorts, track video performance, and analyze audience engagement.

Canva

Connect your Canva account to TrueBeep to seamlessly integrate your creative designs into your campaigns.

Connecting a Facebook Page​

Facebook features that are available in TrueBeep​

  • Publishing posts on Facebook pages
  • Sharing stories on Facebook pages
  • Sending direct messages to customers from the Facebook Page
  • Analytics of the Facebook Page
  • Engagement rate of the Facebook page’s posts
  • Posts’ insights of individual Facebook posts

Connecting a Facebook Page​

Before connecting your Facebook or Instagram account to TrueBeep, you must know:

  • To connect with TrueBeep, your Facebook Page must be linked to a "Meta Business Portfolio."
  • Facebook pages using the new Pages experience and the classic Pages experience can be connected. Personal Facebook profiles are not eligible for connection with TrueBeep.
  • If you do not have any Business account, make sure to create one before connecting to TrueBeep. You can create it from Meta Business Suite

Steps to Connect a Facebook Account to TrueBeep:​

  1. Click on your profile at the top right corner and select “Manage Organization.”
  2. Click on the “Connection” tab, then find the “Facebook” option under the “Social” section.
  3. Click the “Connect” button on the right side of "Facebook." This will redirect you to a pop-up window.
  4. Switch to your Facebook account, select a Business Portfolio, and click “Continue.”
  5. Select the page you want to connect to TrueBeep and click “Continue.”
  6. Review the event data associated with your selected page, provide access to the mentioned services, and click “Save.”
  7. Once access is saved, you will be notified about the confirmation of your connection. Click “Got It” to complete the process.

Connecting an Instagram Account​

Instagram features that are available in TrueBeep​

  • Publishing photos, reels, and videos on Instagram
  • Sharing stories on Instagram
  • Sending direct messages to customers from the Instagram messenger
  • Analytics of the Instagram account
  • Engagement rate of Instagram posts
  • Insights of individual Instagram posts

Connecting an Instagram Page​

Before connecting Facebook or Instagram account to TrueBeep, you must know:

  • To connect with TrueBeep, Instagram accounts must be Business account and linked to a Facebook page you manage. TrueBeep does not support personal Instagram accounts, Instagram Creator accounts, or Instagram Business accounts that are not linked to a Facebook page.

  • Both Facebook pages Instagram use the new Pages experience, and the classic Pages experience can be connected. Personal Facebook profiles are not eligible for connection with TrueBeep.

  • If you do not have any Business account, make sure to create one before connecting to TrueBeep. You can create it from Meta Business Suite

Steps to Connect an Instagram Account:​

  1. Click on your profile at the top right corner and select “Manage Organization.”
  2. Click on the “Connection” tab, then find the “Instagram” option under the “Social” section.
  3. Click the “Connect” button on the right side of "Instagram."
  4. Switch to your Facebook account and select the page connected to your Instagram account.
  5. Choose an existing business and click “Continue.”
  6. Select the desired page and Instagram account, then click “Continue.”
  7. Review TrueBeep’s access request and click “Save.”
  8. Once access is saved, you will be notified about the confirmation of your connection. Click “Got It” to complete the process.

Connecting WhatsApp​

Before connecting your WhatsApp account to TrueBeep, you must know:

  • A verified Meta Business Manager is required to access more than 50 business-initiated conversations per day.
  • If your business is not verified, connect to TrueBeep and then verify your business through Meta Business Manager.

Steps to Connect a WhatsApp Account:​

  1. Click on your profile at the top right corner and select “Manage Organization.”
  2. Click on the “Connection” tab, then find the “WhatsApp” option under the “Social” section.
  3. Click the “Connect” button on the right side of "WhatsApp."
  4. Follow the steps in the pop-up window:
    • Continue with your Facebook profile linked to a WhatsApp Business account.
    • Share access with TrueBeep and click “Get Started.”
    • Provide accurate business information (Business Portfolio, name, website, country) and click “Next.”
    • Choose or create a WhatsApp Business Account and Profile, add a phone number, and verify it.
  5. Review your submitted information and click “Finish.”
  6. Once connected, your WhatsApp number will appear in the “Connection” tab.

Connecting a LinkedIn Account​

A LinkedIn Business Page linked to your profile. Refer to LinkedIn’s help page for detailed setup instructions.

Steps to Connect a LinkedIn Page:​

  1. Click on your profile at the top right corner and select “Manage Organization.”
  2. Click on the “Connection” tab, then find the “LinkedIn” option under the “Social” section.
  3. Click the “Connect” button on the right side of "LinkedIn."
  4. Log in to your LinkedIn profile that manages the desired Business Page.
  5. Provide the necessary permissions and click “Allow.”
  6. Once connected, your LinkedIn page will appear in the “Connection” tab.

Connecting TikTok​

Log in to your TikTok account on the same device before starting the connection process.

Steps to Connect a TikTok Account:​

  1. Click on your profile at the top right corner and select “Manage Organization.”
  2. Click on the “Connection” tab, then find the “TikTok” option under the “Social” section.
  3. Click the “Connect” button on the right side of "TikTok," then click “Start Connecting.”
  4. Grant the required permissions and click “Continue.”
  1. Once connected, your TikTok account will appear in the "Connection" tab.

Connecting X (Twitter)​

X (Twitter) features that are available in TrueBeep​

  • Publishing tweets on X (Twitter)
  • Creating tweet threads with up to 9 replies
  • Media support (up to 4 images or 1 video per tweet)
  • Analytics of your X (Twitter) account
  • Engagement metrics (likes, retweets, replies, impressions)
  • Post-specific insights for individual tweets

Before connecting your X (Twitter) account​

  • You need an active X (Twitter) account.
  • TrueBeep uses OAuth 2.0 with PKCE for secure authentication.
  • Ensure you are logged into your X (Twitter) account on the same browser before starting the connection process.

Steps to Connect an X (Twitter) Account:​

  1. Click on your profile at the top right corner and select "Manage Organization."
  2. Click on the "Connection" tab, then find the "X (Twitter)" option under the "Social" section.
  3. Click the "Connect" button on the right side of "X (Twitter)."
  4. You will be redirected to X (Twitter)'s authorization page. Review the permissions requested by TrueBeep.
  5. Click "Authorize app" to grant TrueBeep access to your account.
  6. Once authorized, you will be redirected back to TrueBeep and your X (Twitter) account will appear in the "Connection" tab.
tip

TrueBeep requests permissions to read and write tweets, upload media, and access your profile information. These permissions are required for publishing content and tracking analytics.

Connecting YouTube​

YouTube features that are available in TrueBeep​

  • Publishing YouTube Shorts (vertical short-form videos)
  • Video uploads with automatic validation (format, duration, aspect ratio)
  • Customizable video settings (title, description, tags, privacy level)
  • COPPA compliance options (Made for Kids toggle)
  • Analytics of your YouTube channel
  • Engagement metrics (views, likes, comments, shares)
  • Video-specific insights for individual Shorts

Before connecting your YouTube account​

  • You need an active YouTube channel associated with your Google account.
  • TrueBeep uses Google OAuth 2.0 with offline access to maintain your connection.
  • Ensure you are logged into your Google account on the same browser before starting the connection process.
  • Each YouTube channel can only be connected to one TrueBeep team at a time.

Steps to Connect a YouTube Account:​

  1. Click on your profile at the top right corner and select "Manage Organization."
  2. Click on the "Connection" tab, then find the "YouTube" option under the "Social" section.
  3. Click the "Connect" button on the right side of "YouTube."
  4. You will be redirected to Google's authorization page. Select the Google account associated with your YouTube channel.
  5. Review the permissions requested by TrueBeep and click "Allow" to grant access.
  6. Once authorized, you will be redirected back to TrueBeep and your YouTube channel will appear in the "Connection" tab.
tip

TrueBeep requests permissions to upload videos, read channel analytics, and access your channel information. If your connection is older than 2 months, you may need to refresh it using the "Refresh" button.

YouTube Video Requirements​

When uploading videos for YouTube Shorts, ensure they meet the following requirements:

  • Format: MP4 only
  • Duration: 1 to 180 seconds (3 minutes maximum)
  • File Size: Maximum 256MB
  • Aspect Ratio: 9:16 (vertical) or 1:1 (square)
  • Minimum Resolution: 720×1280 for vertical, 720×720 for square
info

Videos that don't meet these requirements will be automatically rejected during upload validation.

Connecting Canva​

Steps to Connect a Canva Account:​

  1. Click on your profile at the top right corner and select “Manage Organization.”
  2. Click on the “Connection” tab, then find the “Canva” option under the “Media & Others” section.
  3. Click the “Connect” button on the right side of "Canva," then click “Start Connecting.”
  4. Provide the necessary permissions and click “Allow.”
  1. Once connected, your Canva account will appear in the “Connection” tab.